Stayd Collective
  • About
  • What We Offer
  • Property Management
  • Book With Us
  • Our Brands
  • Investors
Get in Touch
Legal

SMS Program Terms

Effective date: August 30, 2026 Contact: hello@stayd.co

Program Name

Stayd (Stayd, LLC) SMS alerts and account notifications

These terms govern text messages sent by Stayd, LLC (“Stayd,” “we,” “us”) under this SMS program.

Program Description

Stayd sends transactional and informational texts about Stayd services, account alerts, and optional marketing messages if you have opted in. Messages may include reservation or account updates, service notices, and, where you have separately consented, promotional information about Stayd.

Message Frequency

Message frequency varies. You may receive up to 10 msgs/month. Actual frequency varies by account activity and the types of alerts you have enabled.

Rates

Message and data rates may apply. Stayd does not charge a fee to receive program messages, but your mobile carrier may charge standard messaging or data rates according to your wireless plan.

Consent

You will only receive program messages after you provide a mobile number and consent to SMS communications from Stayd. Consent is not a condition of purchase. You may use Stayd services without agreeing to receive marketing texts.

Help and Opt-Out

HELP: Reply HELP to any Stayd text for assistance, or contact customer support at hello@stayd.co or https://stayd.co.

STOP: Reply STOP to any Stayd text to opt out. You will receive a one-time confirmation that you have been unsubscribed. After that, you will not receive further program messages unless you opt in again.

Customer Support

Questions about this SMS program: hello@stayd.co or https://stayd.co.

Carrier Liability

Carriers are not liable for any delayed or undelivered messages. Wireless carriers and Stayd are not responsible for delayed or undelivered messages due to carrier issues, network problems, or incorrect mobile numbers.

Privacy

How Stayd handles personal information, including mobile numbers and SMS consent, is described in our Privacy Policy at https://stayd.co/privacy.

Changes to These Terms

We may update these terms from time to time. When we do, we will revise the effective date above. Continued participation in the SMS program after changes take effect constitutes acceptance of the updated terms.

Contact

Stayd, LLC  ·  hello@stayd.co  ·  https://stayd.co

Stayd Collective

A founding group of elite vacation rental operators building a unified platform together, scaling from local excellence to national leadership.

hello@stayd.co

Company
  • About Us
  • Our Brands
  • Markets
  • Book With Us
  • Investors
The Collective
  • The Stayd Advantage
  • Collective Services
  • StaydOS
  • Property Management
  • Get in Touch
Contact
  • hello@stayd.co
  • LinkedIn
  • Press

© 2026 Stayd Collective. All rights reserved.

Privacy Policy Terms Built by operators, for operators.